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I have used SketchUp regularly during that time, and it worked fine until about a week ago. I have hand-dated printouts of my plans. The Lenovo update history does not seem complete. From the Lenovo history, I get:.
After selecting that it crashed with:. Cannot find or open the PDB file. Honestly, I think Sketchup is forcing everyone to switch to SketchupFree or SketchupPro as they are discontinuing the SketchupMake for any year before that. Aka, there will no longer be any free downloadable Sketchup programs…only the free web browser one SketchupFree or the paid version SketchupPro.
I got SketchupMake crashing with a bug splat too. Did you ever try updating your graphics driver either from Lenovo or directly from Nvidia? I have seen many times that after a Windows or other system update things with SketchUp or other OpenGL-using software start to go weird, and installing a graphics driver update fixes things.
Thanks for your response. At the time there were no new graphics drivers. However, there is now one released for the Fall Creators Update. I did just install it.
It does not fix the problem. To be sure, I uninstalled Sketchup Make and reinstalled it. It still does not work. I no longer get a Bug Splat dialog. It works OK. It is a real downgrade.
For my needs it does not make sense to get the full version which may have the same problem. SU17 upgraded to OpenGL 3. Check that your laptop is using the AMD card. KennethEvans , you might try running the SketchUp Checkup utility. The versions will not be updated any more so there is not likely to be a fix coming from any update. It turns out Photoshop was crashing after I updated the graphics driver recently. The response I got this time was different from before see the top of this post , and it had the correct solution.
Running it updated mfcu. The detailed instructions are in the response to the BugSplat located here. Note that the solution is consistent with the response from thayer above. It is unfortunate there was disconnect in getting the information to fix it to me.