White Papers A selection of in-depth papers on business transformation. Learning Hub Have a look through our Dynamics videos in our e-Learning hub. View All Visit the Resources Hub. View Our Blogs Business transformation insights with the Microsoft cloud. About C2 Find out more about who we are and what we do. Key People Meet the key people behind C2 that keep our business ticking.

Current Vacancies Looking for a career in the fast evolving technology industry? Contact Us Get in touch to discuss your business transformation project. Membership Associations Membership, conference and event solutions on the Dynamics platform. Not for profit Pledge and donation management in Dynamics for charities and not for profits. Financial Institutions Business transformation solutions for the finance industry.

View All Explore our specialist areas. You will be given the choice of which version to install:. Please ensure that you install the correct version to match the version of Microsoft Outlook you are running. If you are unsure what version you are running then open an Office application e.

You will see a screen similar to below. The 32 or 64 bit version is detailed. Once installed the plug-in should be enabled, but if it does not show then check the following.

Inside Outlook, there should now be a CRM option added to the top menu ribbon:. Click the [Connect] button to connect to the CRM. Log in to your CRM organisation using your personal login details. Subject to the personal options selected, it will automatically create a contact or lead record if no current record can be located. Click the [OK] button to save the Personal Options page.

In order to allow CRM users to send and receive emails via CRM, the type of connection to your email service needs to be assigned in the System Settings. Recommended settings for CRM Please find a description of each option below:. The email will then be synchronised on a scheduled basis by the Outlook client.

Save and close the mailbox settings. Subscribe to our blog. Microsoft Download Manager. Manage all your internet downloads with this easy-to-use manager. It features a simple interface with many customizable options:. Download multiple files at one time Download large files quickly and reliably Suspend active downloads and resume downloads that have failed.

Yes, install Microsoft Download Manager recommended No, thanks. What happens if I don't install a download manager? Why should I install the Microsoft Download Manager? In this case, you will have to download the files individually. You would have the opportunity to download individual files on the "Thank you for downloading" page after completing your download. Files larger than 1 GB may take much longer to download and might not download correctly.

You might not be able to pause the active downloads or resume downloads that have failed. It includes performance enhancements that are packaged together for easy deployment. Details Note: There are multiple files available for this download. Once you click on the "Download" button, you will be prompted to select the files you need. File Name:. Date Published:. File Size:. System Requirements Supported Operating System. Install Instructions Click Download , and then select the file you want to download from the list.

Important: The language pack must be installed before you can apply the update for that language pack. To install this update, do one of the following: To start the installation immediately, click Run. To save the download to your computer for installation later, click Save. To cancel the download, click Cancel.

Outlook Client for Microsoft Dynamics CRM .